Fairride, the Belgian alternative to Uber Eats and Deliveroo
Why Fairride exists, what we do differently, and who we are.
Why we exist
The same dish shouldn't cost more because you order it online. Yet it often does: big platforms take about 30% from the restaurant, so it inflates its menu, and you pay the difference. Everyone acts as if that were normal. Not us.
What we do differently
We take 10% from the restaurant, not 30. It no longer needs to inflate its menu, and restaurants with the « In-store prices » badge show their counter price. Nothing is added at checkout: the dishes and the delivery, that's all.
What we do
Delivery and takeaway from the restaurants, snack bars, bakeries and grocers of Brussels and the neighbouring municipalities, on fairride.be and in the app.
Who we are
A small Brussels team. Fairride is designed and run here, and your money stays in Brussels.
Frequently asked questions
Are prices the same as at the restaurant?
The menu shows the restaurant's prices. Fairride takes only 10% commission, where big platforms advertise 22 to 32%: so restaurants no longer have to inflate their menu. They can raise their prices by up to 11.11%: just enough to cover the commission, never more. For a dish at 12 € at the counter: 12 € ÷ 0.70 ≈ 17.10 € to cover a 30% commission, 13.40 € at most on Fairride. It is a calculation, not a survey of another platform's prices. Restaurants that keep their prices carry the « In-store prices » badge: our team recorded their prices, and the restaurant declares every change.
Where does the “+55%” on the home page come from?
From a price check. On the same day in October 2026, we noted the prices of a Brussels restaurant that partners with Fairride, at its counter and on its public page on a big delivery platform. For the dishes listed on both, without delivery or service fees, the online menu cost 45 to 55% more depending on the dish. The site names neither the dish nor the restaurant, but we give the details to anyone who asks: write to us at contact@fairride.be.
What alternative to Uber Eats is there in Brussels?
Fairride is a Belgian delivery platform active in Brussels and neighbouring municipalities, within each business's delivery range. It offers the same services (online ordering, delivery, secure payment) with a commission capped at 10 % for partner businesses.
What commission does Fairride charge?
10% of the price the customer pays for the products, with no VAT (Fairride falls under the small-business VAT exemption scheme). The menu shows the business's prices, which it can raise by up to 11.11% (rounded up to 10 cents) to receive its full price. Nothing at all on orders paid on site, which go entirely to the business. The delivery fees paid by the customer go to the courier, minus a 10% system fee.
Which municipalities does Fairride deliver to?
In Brussels and neighbouring municipalities: each business delivers within a radius it chooses around its address (6 km by default), and you can order anywhere within that radius.
How do I list my restaurant or shop on Fairride?
Sign-up is free and done online, with no subscription and no commitment. On orders paid online, Fairride keeps 10% of the price paid; nothing on orders paid on site. Detailed conditions are shown when the business signs up.
What happens if my shop receives few orders?
Nothing: Fairride has no subscription. The shop only pays 10% of the price of orders paid online, and nothing on orders paid on site. A month without orders costs it nothing.
What is the Fairride terminal?
It is the all-in-one device of Fairride businesses, the same system as the big delivery platforms: the Fairride app is pre-installed, the business receives its orders live on it and prints its tickets directly. It is the only tool needed, set up with the business at installation. It is free for the first restaurants signed up; for the next ones, a deposit is asked, returned when the business leaves Fairride, if the terminal still works.
Why are we called Fairride?
Fairride comes from “fair ride”: a fair deal for the restaurant, for the courier and for you. Many people write it “Fairride” or “Fair ride”: that is us, at fairride.be.